Request for Proposals
Looking to transform your workspace? Submit your RFP to Mayhew and get a custom proposal in days; not weeks.
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Mayhew follows the client’s site security rules, including check-in, ID verification, and restricted-area access. We plan site visits to minimize disruption and protect sensitive areas. If screening or badging is required, we align staffing and scheduling to meet it.
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Yes, where required by the client, we can support personnel screening and provide requested documentation, subject to applicable privacy and human rights laws. We confirm screening expectations at kickoff so staffing and timelines remain realistic.
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We restrict access to project files to authorized team members and client-approved stakeholders. We use controlled sharing and clear file structures to reduce accidental exposure. If the client requires specific platforms or permissions, we follow those requirements.
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Yes. We can work under NDAs and contractual confidentiality clauses as required. We confirm what can be shared publicly, including photography and case studies, before publication. Confidential handling expectations are clarified at kickoff.
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We clarify who is part of the delivery team and what they will access before work starts. Subcontractors are expected to follow the same site rules, confidentiality expectations, and safety requirements as our internal team. We keep accountability clear so clients always know who is doing what.
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We align to buyer instructions, submission rules, and mandatory requirements. We avoid assumptions and identify exceptions early so evaluators can assess risk clearly. We maintain traceable documentation for deliverables and approvals.
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We disclose potential conflicts early and work with the client to mitigate them. If a conflict cannot be reasonably managed, we step back from the impacted scope. Our goal is to keep the procurement fair and defensible.
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Yes. We can align reporting to KPIs such as timeliness, quality, issue resolution, and stakeholder satisfaction. We agree on cadence and format upfront and provide consistent updates. This makes performance easier to track and improve.
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If a client maintains restricted access rules, we comply and adjust staffing accordingly. We do not assign personnel to areas where access is denied. Constraints are documented so schedules and deliverables remain realistic.
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Yes. We follow client site safety protocols and applicable health and safety standards for our work. We confirm site rules at kickoff and ensure our team and partners understand them before mobilization. Safety requirements are treated as non-negotiable.
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We work with our IT partners at Colligo to investigate any leaks or potential threats. We notify the client promptly, preserve relevant records, and support the client’s incident response steps. We document what happened, what may be affected, and mitigation actions taken.
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Yes. We plan activities to reduce disruption and coordinate access times with stakeholders. We build schedules that respect peak business hours and operational constraints. This helps keep the site safe, functional, and predictable.
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Yes. We follow ethical procurement practices and avoid inappropriate gifts or influence. We keep communications transparent and routed through procurement channels when required. This supports a fair and defensible evaluation process.
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We maintain orderly project records including approvals, deliverable versions, and key decisions. If documentation is requested, we provide it in a structured format. This supports auditability and governance.
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It means we design for real operations, not just aesthetics, so the workplace supports productivity, collaboration, and wellbeing. We translate requirements into documented design decisions and measurable deliverables. We also plan for a smooth path through approvals, tendering, and implementation.
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We commonly work under a statement of work with defined phases, deliverables, and change control. For public-sector or enterprise clients, we align to their standard templates where possible. Final legal terms are clarified in the executed agreement.
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Often yes, subject to review. We focus on clarifying scope, responsibilities, and approval checkpoints so the agreement is practical to deliver. Any deviations are documented clearly to avoid misunderstandings.
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We document requested changes, confirm schedule and cost impact, and proceed only after approval. This keeps budgets predictable and reduces rework. Change control is treated as a normal, transparent part of complex projects.
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Ownership and usage rights depend on the agreement. Typically, clients receive the rights needed to build, operate, and maintain the space. Any reusable methods or internal tools remain ours unless otherwise agreed.
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Yes. We can provide specifications, schedules, and evaluation support aligned to the buyer’s process. We keep documentation procurement-ready and consistent with submission rules and fairness requirements. This helps procurement run smoothly and defensibly.
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Design services are professional services governed by the contract’s performance obligations. If a client needs specific warranty language, it is clarified in the agreement. We also stay engaged to resolve issues identified during implementation, within scope.
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We do not publish client names, photos, or outcomes without permission. We can anonymize details when needed. Any marketing use is clarified and approved in writing.
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We aim to prevent disputes through clear scope definition, frequent check-ins, and documented approvals. If an issue occurs, we address it quickly and propose options with impacts clearly stated. Formal dispute terms are clarified in the contract.
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Yes, we maintain insurance appropriate to our services and client requirements. Many public buyers expect specific limits for commercial general liability and professional liability.
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Where required for a project, we can provide applicable clearance documentation. Requirements vary by client and scope, and we confirm them during onboarding. This supports compliant site mobilization.
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We flag risks early, propose mitigation options, and keep schedules updated. If permits, landlord approvals, or vendor lead times shift, we adjust plans transparently. The goal is to keep decision-makers informed and in control.
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Yes. Many buyers run non-binding RFQs or RFPQs as part of sourcing. We respond in a way that supports fair evaluation while keeping assumptions and exceptions transparent. This reduces evaluation risk for the buyer.
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We provide a clear scope summary, staffing plan, and deliverable list to speed review. We flag common alignment points such as IP, confidentiality, liability, and insurance. This reduces back-and-forth and accelerates kickoff.
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Yes. If an NDA is needed before sharing drawings, budgets, or operational details, we can accommodate. We keep the NDA scope practical so collaboration remains smooth. Timing and sign-off steps are agreed early.
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Typically: requirements summary, program, concept plans, detailed layouts, selections, and specifications as needed. We also provide meeting notes and decision logs to keep governance clean. Exact deliverables are confirmed per phase.
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Pricing is typically structured by phase, from discovery through documentation and optional implementation support. Depending on scope clarity, we may use fixed-fee, hourly, or not-to-exceed models. We explain what’s included so clients can compare proposals fairly.
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Yes. We provide cost insights during design to support informed trade-offs. This helps align design decisions to budget constraints and reduces late-stage scope surprises. We confirm what level of estimating support is in scope at kickoff.
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Yes. We confirm budget parameters early and propose options aligned to that range. If requirements exceed budget, we provide alternatives and value-driven adjustments rather than letting costs drift. Decisions are documented so trade-offs are clear.
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We offer tiered pricing based on project complexity and square footage brackets to assist with your initial budgeting and test-fit requirements. While every space is unique, our typical ranges for office redesign and construction services are as follows:
- Small Projects (0 – 5,000 SF): Ideal for focused refreshes or small office environments.
- Medium Projects (5,000 – 30,000 SF): Standard for mid-sized corporate transformations and departmental modernizations.
- Large Projects (30,000+ SF): Scalable solutions for full-floor or multi-floor headquarters and municipal complexes.Pricing Tiers (Design-Build/Construction): For integrated construction and implementation, we offer the following starting benchmarks:
- Professional Package: Starting at $120/SF.
- Premium Package: Starting at $150/SF.
- Executive Package: Starting at $180/SF and up.Consulting & Professional Services: For strategic planning, needs assessments, and feasibility studies, we provide:
- Customized Project Fees: Tailored to the specific number of departments and tenants involved.
- Standard Hourly Rates: Available for specific consulting initiatives, ranging from $85/hr for Design Consultants to $125/hr for Principals/Architects.Final pricing is confirmed once we verify site complexity, specific deliverables, and your required timeline
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We define reimbursables upfront, if any, and aim to minimize them through planning and digital collaboration. If travel or special printing is required, we confirm caps and approval steps. No reimbursables are charged without agreement.
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Yes. We can price by site, by phase, or via a program-management model depending on governance. We help clients prioritize early wins to maximize impact sooner. The model is chosen to keep costs predictable and reporting clear.
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Furniture scope can include programming, standards development, specifications, bidding support, ordering coordination, and installation oversight. We clarify whether work is advisory only or includes hands-on procurement support. This keeps responsibilities clear and avoids duplication with client procurement teams.
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Yes. For flexible support like reviews, quick revisions, or coordination, we can provide hourly rates and service boundaries. We often recommend a not-to-exceed cap to keep budgeting predictable. Rates and caps are confirmed in the proposal.
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Sometimes. For multi-project programs or predictable volumes, we can propose structures that reduce admin overhead. Any discounting depends on scope stability and delivery efficiency. Terms are clarified in the commercial proposal or agreement.
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Visualization can be included in design phases or priced as an add-on depending on detail and number of views. We define deliverables, review rounds, and formats in advance. This keeps scope and effort clear and reduces rework.
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Key drivers include speed, stakeholder complexity, iteration cycles, documentation depth, and implementation support. Existing conditions and coordination needs can also increase effort. We surface drivers early so budgets and expectations stay realistic.
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We document scope changes, confirm schedule and cost impacts, and proceed after written approval. This protects budget and timeline while keeping expectations clear. It also reduces disputes by making decisions traceable.
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Yes, where buyers require rate schedules, option years, or extension pricing. We structure commercial terms to match procurement requirements. Mayhew is also a listed VOR through Supply Ontario.
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Yes. Optional phases can be priced as add-ons so clients can control spend and issue them when needed. This supports staged approvals and flexible implementation timing. We clarify what is included in each option.
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We clarify scope, assumptions, and deliverable quality so evaluators can compare fairly. We explain how our approach reduces downstream change and rework. The focus is lowering delivery risk, not just price.
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We start with a kickoff to confirm objectives, stakeholders, timeline, and success criteria. We collect existing drawings, standards, and constraints to establish a baseline. Then we build a phased plan with review points and decision owners.
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We use site observations and stakeholder input to understand work processes, culture, and technology needs. We translate insights into functional program requirements and design criteria. This creates a defensible foundation for planning and budgeting.
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Yes. We facilitate workshops and interviews with leadership and key stakeholder groups. Findings are summarized in clear language so decisions are traceable and aligned. This reduces rework later in the project.
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We assess how work gets done today and what needs to change to support hybrid operations. We propose layouts and standards that balance flexibility with predictability. We also plan for future change so the workplace can evolve without constant redesign.
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Yes. We develop space programs and test-fit options to validate feasibility early. This helps clients make informed real estate and planning decisions. Early validation reduces late-stage redesign and schedule risk.
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Typical early deliverables include requirements summaries, program data, adjacency needs, and preliminary layouts. We often provide budget direction and a decision log to clarify approvals. Exact deliverables are confirmed by phase and scope.
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We set clear milestones, review dates, and dependencies at the start. We provide regular status updates and keep the schedule current as approvals and constraints change. Risks are surfaced early with mitigation options.
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Yes, where included in scope. We prepare documentation aligned to authority requirements and the client’s procurement process. We confirm what level of detail is required so submissions and tendering are efficient.
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We clarify roles early and set a coordination cadence. We use drawings and issue logs to surface conflicts early and reduce surprises. Coordination decisions are documented so responsibilities stay clear.
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We document assumptions and recommend investigations when risk is high. If new information changes the scope, we present options and impacts clearly. This keeps governance transparent and avoids hidden surprises.
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Yes. We can develop furniture standards aligned to brand, ergonomics, durability, and budget goals. Standards reduce ad hoc purchasing and improve consistency across locations. We also help keep standards usable over time.
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We create repeatable standards, templates, and governance so each site does not start from scratch. We adapt to local constraints while maintaining consistent brand and user experience. This improves speed, quality, and predictability across the program.
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Yes. We plan presentations and review rounds to match committee calendars and decision gates. We provide decision-ready options with clear trade-offs. This makes approvals faster and more defensible.
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We validate workflows, storage needs, technology constraints, and change impacts during programming. We translate those needs into practical layouts and standards. This reduces friction after move-in and improves day-to-day usability.
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We iterate: ideate, prototype, test, and refine with client input. Feedback is used to reduce risk and improve fit. The result is a workplace designed around people, performance, and real constraints.
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Clients can expect scheduled check-ins, clear action items, and timely responses aligned to project needs. We define roles and escalation paths so issues don’t stall. Support expectations are confirmed at kickoff.
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We can align to client expectations for response times, especially during implementation or active delivery windows. The right SLA depends on project pace, stakeholders, and criticality.
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We triage quickly, confirm impacts, and coordinate the right parties to resolve. We document decisions and provide updated instructions so work can proceed safely and correctly. This reduces downtime and rework during critical phases.
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Yes, where contracted. Ongoing support can include standards maintenance, refresh planning, and operational adjustments. Scope, cadence, and points of contact are defined so support is sustainable.
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We use a clear cadence and consistent artifacts like agendas, notes, action lists, and decision logs. Communications are tailored to stakeholder needs so leadership gets decision-ready updates. This reduces conflicting direction and delays.
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We can support training and adoption where included in scope. We focus on practical guidance so people understand how to use the space effectively.
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We report progress against milestones and highlight risks early. Reporting cadence can be weekly or biweekly depending on project speed. Updates include next steps so stakeholders know what decisions are needed.
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Yes, when included in scope. Post-occupancy checks validate that the space supports intended behaviors and performance. Findings are translated into actionable improvements, not just observations.
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We communicate early, propose mitigation steps, and update the plan. If external dependencies are the cause, we document them so governance stays clear. The goal is to protect critical-path milestones.
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Yes. We establish who owns day-to-day decisions and who escalations go to if issues affect schedule, cost, or scope. This prevents delays caused by unclear authority. Escalation steps are confirmed at kickoff.
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We review deliverables for completeness, coordination, and practical buildability. We validate that documents match approved decisions. This reduces rework and prevents avoidable implementation issues.
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We can support Q&A responses, clarifications, and addenda coordination within procurement rules. We keep requirements clear and measurable to reduce ambiguity. This helps buyers run fair processes and compare bids consistently.
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Yes. We can participate in formal reviews and provide performance reporting where required. We treat reviews as a way to improve delivery and reduce risk. Cadence and measures are agreed in advance.
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Yes. For programs, we propose lightweight but consistent reporting so leadership can track value, risk, and decisions. We recommend governance that keeps approvals efficient over time. Reporting is tailored to the buyer’s requirements.
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We provide closeout documentation as agreed and support deficiency resolution within scope. If ongoing services are needed, we define a separate support plan. This ensures closeout is clean and operational teams are equipped.
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Common data includes floorplans, space programs, stakeholder notes, workplace standards, and inventories. Some information may be sensitive depending on the environment. We align handling rules to client requirements and contract terms.
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We minimize collection and restrict access to the core project team. We keep information purpose-limited and anonymize reporting where practical.
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We can align to client data residency requirements where specified in the contract. This is especially relevant for personal information in public-sector contexts.
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Retention depends on contract terms and regulatory expectations. We keep records organized to support governance and audits when required. Active files are stored for 5 years while non-active files are archived after 7 years unless longer storage periods are requested by our customers. All files are stored digitally.
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Only as needed to deliver the agreed scope and with appropriate controls. If third parties are required, we clarify what they receive and why. We do not sell or reuse client data for unrelated purposes.
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We use structured naming and controlled distribution to avoid outdated files. Approvals are documented so there is a clear record of what was accepted and when. This reduces build errors and confusion during implementation.
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We can align to client encryption and security requirements where specified. When sending confidential files, and or receiving we setup a secured FTP portal where only invited attendees can access with their email address. Expectations are confirmed during onboarding and reflected in the project plan.
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We follow client direction on classification and distribution, including limiting who receives the files. If certain drawings must stay in a client system or cannot be emailed, we comply. We also avoid publishing sensitive layouts.
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Yes. We handle project information with public-sector privacy and access obligations in mind. We label confidential materials when appropriate and follow buyer processes for submissions and handling. Specific requirements are clarified in the contract.
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We follow the client’s process and provide reasonable support in identifying sensitive sections. Disclosure decisions rest with the client as governed by law and contract. We keep documentation clear so it’s easier to classify and manage.
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Where required, we can provide confirmation of business continuity and disaster recovery practices. Expectations vary by buyer and are addressed during contracting.
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We follow contract requirements and client direction. Where deletion is requested, we confirm what will be removed and what must be retained for legal or audit purposes. This keeps expectations clear and defensible.
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We follow client policies and avoid storing payment details unless explicitly required and approved. Many buyers prefer payment data to remain within their own procurement systems.
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Where reasonable and aligned to contract terms, yes. Some buyers request policy-level descriptions or attestations related to data handling. We aim to be transparent while protecting internal security details appropriately.
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We use controlled access to files and follow client-approved platforms. Sharing and meeting etiquette are clarified early to reduce accidental disclosure. This keeps collaboration efficient, consistent, and secure.
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Yes. We design with accessibility and inclusive use in mind and align to applicable requirements by jurisdiction and building type. We consider accessibility early to reduce late changes. The goal is spaces that work for diverse users.
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We consider circulation, reach ranges, signage, lighting, acoustics, and inclusive space types. The goal is to reduce barriers and create workplaces that support diverse needs. We also plan flexibility for future change.
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Yes, when requested. We can support accessible formats and accommodation needs required by the client.
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We can align to client requirements and ensure personnel understand accessibility expectations relevant to their work. Training approach depends on scope and buyer needs.
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We evaluate usability, adjustability, reach, and space clearances. We consider ergonomic and inclusive options based on program needs. Final selections reflect client standards, budget, and operational requirements.
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Yes. We consider acoustics, glare control, and the need for varied settings including quiet zones. This supports wellbeing and productivity across different work styles. Sensory considerations are embedded in planning and selections.
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We incorporate legibility, contrast, placement, and consistency in wayfinding. We coordinate signage plans with brand and safety requirements. Clear wayfinding reduces friction and supports inclusive navigation.
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Yes, where included in scope. We coordinate accessibility requirements into documentation and review implementation for alignment. Deviations are flagged early so corrections are manageable.
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We plan clearances, seating options, and technology access for inclusive participation. We consider hybrid meeting needs so remote and in-room users have equitable experiences. This supports comfort, dignity, and usability for more people.
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Yes, based on client needs and applicable codes. Requirements vary by building and organization, so scope is confirmed early. We coordinate with the broader project team to ensure alignment.
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We plan reception and public zones for easy navigation and comfortable use. We consider clear routes, seating options, and maintainability in high-traffic spaces. This supports a welcoming experience for a wide range of visitors.
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Yes. We can embed accessibility requirements into standards so future changes remain consistent. This reduces risk during refreshes or expansions. Standards also make accessibility easier to maintain over time.
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We can provide documentation describing how accessibility was considered and implemented, based on scope. Reporting format and depth are agreed early so it’s useful for governance. We aim for clear, practical documentation.
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We work with the client to understand the request and translate it into practical design actions. We document decisions so outcomes are clear and repeatable. This supports consistent delivery and reduces confusion later.
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Accessibility is part of good workplace design, not an add-on. We aim to reduce barriers and improve usability for real people doing real work. Inclusive design typically improves the experience for everyone.
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Yes. We align to client procurement processes and documentation standards, especially when preparing specifications or bid-ready packages. We coordinate timelines so procurement and design milestones stay aligned. This reduces delays and improves accountability.
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Where clients use eProcurement or ERP tools, we can support coordination and documentation needed for ordering and approvals. We clarify scope so responsibilities are clear between teams.
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We follow client direction on approved platforms, access controls, and security requirements. If encryption or specific controls are required, we align to those requirements. Expectations are confirmed during onboarding and documented in the project plan.
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Yes. We can provide schedules and inventories in structured formats to support procurement, asset tracking, and planning. We confirm templates and required fields early to reduce rework. Outputs are tailored to buyer needs and systems.
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If testing or validation is required, we can support a structured test process and document outcomes. We clarify responsibilities between client, vendor, and project team so testing is efficient.
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We propose standard naming and documentation templates so programs remain consistent. This helps reporting, maintenance, and future refresh work. Consistency also reduces confusion in multi-stakeholder environments.
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Yes. Workplace design works best when technology, facilities, and user needs are aligned. We coordinate requirements to reduce last-minute infrastructure changes and improve user experience. Coordination is built into milestones and reviews.
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Yes, where in scope. We prepare clear, buildable documentation and coordinate to reduce conflicts. This supports smoother tendering, clearer pricing, and fewer implementation surprises.
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We focus on objective requirements, measurable criteria, and transparent documentation. We avoid vendor-preferential language and keep evaluation support aligned to procurement rules. This helps buyers run fair and defensible processes.
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Yes. We can provide recurring status and performance reporting aligned to client requirements. Cadence and templates are set early to keep reporting lightweight and consistent. Reports focus on decisions, risks, and next steps.
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Yes. We can deliver files through the client’s preferred secure method and organize them for easy retrieval. We can include a file index so teams can find what they need quickly. Handover expectations are confirmed before closeout.
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We plan with lead times in mind and define substitution rules where possible. If substitutions are required, we present options that match performance, budget, and aesthetic requirements. This helps protect schedules and reduces last-minute disruption.
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Yes. We align workplace design with brand identity to support consistency across locations. This can strengthen culture, recruitment, and visitor perception. Brand integration is balanced with operational and budget realities.
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Yes. We can incorporate accessibility and ergonomic requirements into specifications. This reduces the risk of purchasing items that don’t meet operational needs. Requirements are stated in clear, testable terms for procurement.
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We validate workflows, storage, technology, and change impacts during programming. We translate those needs into practical designs and documentation. This keeps the final space easier to operate and maintain.
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We can provide project summaries, roles, and references appropriate to the procurement and client consent. We match references to project type and evaluation criteria. Details are provided in proposal form as required.
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We have experience with large and complex projects and can provide examples aligned to the buyer’s sector and complexity. We describe roles, scope, and outcomes in plain language to support evaluation. We work on complex projects in a variety of different industries include government and public sector, corporate and commercial, institutional and education, retail and hospitality and many more.
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We can provide outcomes where data is measured and permission is granted. If numbers are not verified, we do not recommend publishing them.
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Yes. We can provide a portfolio-aligned case study list tailored to the procurement objectives and evaluation criteria. Confidential details are removed unless approved. We aim to make case studies easy to evaluate and compare.
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We follow client consent and procurement rules. If public references are required, we use clients who allow disclosure. Where acceptable, we can provide anonymized summaries.
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Yes, we can provide representative samples that show format and quality while respecting confidentiality. Samples can include programs, layout sets, standards documents, or procurement-ready specifications. We confirm what can be shared before sending.
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Yes. Our approach is structured from discovery through documentation with defined milestones and engagement steps. We present phases plainly so evaluators can assess feasibility and risk. This supports transparent scoring.
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Yes. We can present approach, team roles, and relevant experience and answer clarifying questions within procurement rules. We focus on clarity, evidence, and realism. This helps evaluators make a confident decision.
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We describe internal reviews, coordination checks, and approval gates. We validate that deliverables match approved decisions and practical constraints. This reduces rework and improves implementation outcomes.
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Yes. We can align to buyer scorecards and KPIs and provide periodic performance reporting. We agree measures and cadence early so reporting is consistent. The goal is continuous improvement and lower delivery risk.
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We can describe how accessibility is embedded in programming, layout, and specifications. Where appropriate, we can provide examples of accessibility requirements included in documentation.
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We can provide policy-level descriptions and attestations where requested. If a buyer requires certifications, we clarify what we have and what we do not.
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We can provide project plans, milestone tracking examples, and references that speak to timeliness. We explain how we manage dependencies and approvals to protect critical dates. Evidence is tailored to the buyer’s evaluation criteria.
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We connect design decisions to operational goals like space efficiency, collaboration, wellbeing, and brand alignment. We focus on implementation-ready documentation so intent becomes reality. This reduces friction, change, and downstream cost.
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Evaluators should look for clarity of scope, a realistic plan, a capable team, and implementation-ready deliverables. We aim to be easy to evaluate with transparent assumptions and exceptions. The goal is a low-risk award decision.
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Common risks include unclear requirements, delayed stakeholder approvals, unknown existing conditions, and long-lead items. We address these early through discovery, decision logs, and milestone planning. We propose mitigations so leadership can choose the right trade-offs.
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We recommend early investigation when risk is high and document assumptions clearly. If new findings change scope, we present options with schedule and cost impacts. This keeps decisions informed and defensible.
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Hazardous materials requirements depend on the building and scope. We coordinate with the broader project team when hazmat is present and ensure issues are addressed through proper processes. We have documentation and processes that align with current occupational health and safety regulations and are available for client provided training to ensure proper handling of on-site hazardous materials.
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We plan for lead times and define substitution rules where possible. If substitutions are required, we present options that match performance, budget, and aesthetic needs. We communicate impacts early to protect critical milestones like move dates.
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Assumptions should cover site access, stakeholder availability, base-building constraints, approvals, and client-provided information. They should also clarify who owns permitting and contractor coordination. Clear assumptions reduce disputes and change orders.
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We define roles and responsibilities early across design, IT/AV, facilities, procurement, and construction teams. We document handoffs and decision owners so nothing falls through the cracks. This prevents gaps and duplicated work.
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Mayhew Inc. does not act as a "contractor," as we are not a construction company. However, we provide comprehensive management of the construction phase through contract administration and project Management services to ensure your project is executed exactly as designed. Acting as the client's design representative on-site, we oversee the work to ensure it aligns with our technical drawings, quality standards, and your project objectives.
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We follow procurement instructions and keep submissions confidential where required. We label confidential sections when appropriate and avoid unnecessary disclosure. Disclosure obligations are governed by the buyer’s laws and process.
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Yes, when scope and decision-making match the timeline. We may recommend phased delivery or prioritized deliverables to meet critical dates. We flag feasibility risks early so leadership can make informed choices.
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We define minimum viable documentation for the phase and focus reviews on highest-risk items. We protect critical coordination steps that prevent build errors. This keeps speed from creating downstream cost and rework.
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We facilitate alignment by returning to objectives, constraints, and user needs. We present options with clear trade-offs so decision-makers can choose. Governance and decision rights are clarified early to prevent stalls.
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We keep communication structured with agendas, minutes, action lists, and decision logs. This reduces confusion and prevents re-litigation of past decisions. It also supports auditability for institutional buyers.
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Yes, within reasonable limits and as permitted by contract. We keep organized records so clients can retrieve what they need. This supports governance, audits, and internal due diligence.
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Exceptions to mandatory requirements, insurance thresholds, site access rules, privacy constraints, or deliverable formats should be flagged clearly. Hidden qualifiers can cause disqualification in strict processes. Transparency reduces risk for both parties.
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We start with thorough discovery, align stakeholders, and translate needs into buildable documentation. We keep approvals traceable and manage change transparently. The result is fewer surprises, smoother procurement, and more reliable delivery.
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Mayhew is an integrated workplace solutions provider focused on creating and maintaining “workplaces that work.” We support organizations across the real estate lifecycle with strategy, design, furniture, and facility services. Our work is built around aligning people, process, technology, and space so the workplace performs—not just looks good.
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Mayhew’s stated mission is to “create and maintain workplaces that work.” We approach the workplace as a strategic business asset that supports productivity, collaboration, and wellbeing. Our goal is to guide clients through change with a clear, practical process from discovery through delivery and ongoing support.
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Mayhew’s headquarters is in Richmond Hill, Ontario. We use a consultative delivery model and collaborate with client teams and committees throughout the project. If your project requires on-site work, we plan visits around operational needs and access requirements.
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Mayhew traces its roots to an office supply store that began in Windsor, Ontario in 1934. The business describes itself today as an integrated family business that has redefined workspace solutions since its establishment in 2015. We can share a short corporate timeline in proposals when requested.
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Mayhew provides workplace strategy, workplace design, retail/brand image design, furniture solutions, and facility services. These offerings are designed to work together so clients can move from insights to implementation with fewer handoffs. Scope is tailored to the project and clarified in the statement of work.
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It means you can engage Mayhew for the phases you need—from early strategy and programming through design, furniture planning, and move or reconfiguration support. Integration reduces gaps between design intent and what gets delivered. It also simplifies governance because responsibilities and handoffs are clearer.
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Mayhew describes a four-step approach: Explore, Plan, Implement, and Manage. We align workplace decisions with business goals, develop a plan that reflects future ways of working, help bring the space to life through products and programs, and support ongoing workplace performance. The exact workflow is adapted to your timeline and approval structure.
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Mayhew emphasizes a people-centered approach—listening closely, collaborating with stakeholders, and designing spaces that reflect the organization. We position the workplace as a lever for performance and culture, not just a cost center. We also focus on practical implementation so the final space works day-to-day.
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Yes—Mayhew describes itself as a champion of Canadian-made solutions and highlights Canadian-made furniture options. Where procurement rules allow, we can propose Canadian-made alternatives and document equivalencies. Final selections depend on project needs, budget, lead times, and buyer requirements.
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Workplace strategy is designed to help organizations understand current space use and plan for the future in line with culture and ways of working. Mayhew’s strategy tools include space utilization studies, employee sentiment surveys, interviews/focus groups, and change management support. Deliverables are summarized in plain language so decisions are easier to approve.
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Workplace design focuses on integrating the workspace with brand identity, culture, and performance needs. Mayhew highlights transparent cost insights during design, plus collaboration with client project teams and stakeholders. Design deliverables can range from concepts to construction documentation and implementation support, depending on scope.
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Yes. Mayhew describes visualization capabilities ranging from hand sketches to VR, along with rendering and presentation support. Visualization is used to help teams align early and reduce downstream change during implementation. Visualization scope (number of views, rounds, formats) is confirmed in the project plan.
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Mayhew provides furniture planning, specification, sourcing/procurement support, audits of existing assets, and installation coordination. The furniture approach is intended to support both traditional and hybrid work models, with a focus on user needs and comfort. We clarify what is included versus what is handled by the buyer’s procurement team.
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Mayhew’s facility services include moves and reconfigurations, plus office refresh and refurbishment activities such as flooring, paint, window coverings, and branding. The site also references barcode-controlled asset tracking for furniture management. We confirm site constraints, downtime limits, and safety requirements before mobilization.
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Mayhew presents an integrated team that can include registered interior designers, brand consultants, project/operational managers, furniture specialists, ergonomists, installers, and administrators. For design documentation, the site references team credentials such as NCIDQ and BCIN designations. Final staffing is proposed based on scope and schedule.
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You can contact Mayhew through the website contact form, by phone, or by email. Mayhew also promotes a comprehensive workspace evaluation as an entry point for organizations planning change. In proposals, we can include a single point of contact and an escalation path for day-to-day coordination.
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Mayhew has worked on over 22M SQFT, moved over 300k people and delivered more than 100k workstations. Metrics are continuously tracked through our systems and updated.
The information, pricing, and examples provided on this page are for general informational and marketing purposes only and are subject to change at any time without notice. Nothing on this page forms a binding offer, service commitment, or legal agreement with Mayhew. The terms, conditions, scope of work, and fees that apply to you will be set out exclusively in your signed service agreement or contract with Mayhew. In the event of any inconsistency between this page and your agreement, the terms of your executed agreement will govern. Mayhew makes no representations or warranties, express or implied, regarding the accuracy, completeness, or applicability of the content on this page to your specific situation.